In this practical, illustrative guide to driving employee engagement, Joanne worked with the principals of one of the world’s leading human resources organizations to bring their firm’s groundbreaking global research to life with examples and CEO insights from eight leading companies, including Campbell Soup, Honeywell International, REI, EMC, Novartis and MGM Grand Hotel and Casino. Wrote Publishers Weekly, “This timely and convincing argument breaks new ground and is a must-read for HR departments, managers and executives at every level.”